Forum

 

6 posts

Forum Posting Issue (blank page)

22.10.2024 um 14:15

Hi!
I'm having trouble posting on the forum regarding font identification. After I click "Submit," the page turns blank, and my post does not get published.

Could you please assist me with this issue? Thank you for your help!

Bearbeitet am 22.10.2024 um 14:48 von marty666


22.10.2024 um 14:44

Hi,
Does your browser have any add-on installed?
Please try to reproduce the issue in a private window (CTRL+Shift+P on Firefox, CTRL+Shift+N on Chrome/Edge) with no enabled add-on.

Bearbeitet 2 mal. Zuletzt bearbeitet am 22.10.2024 um 14:45 von marty666


22.10.2024 um 16:13

Thank you for the suggestion. I tried reproducing the issue in a private window without any add-ons enabled, but unfortunately, the problem persists. After clicking "Submit," the page still turns blank, and the post doesn't get published.


23.10.2024 um 09:35

That's weird.
Could you please try with another browser?

If it still doesn't work, it might be related to something deeper (like your antivirus, firewall,...)


26.10.2024 um 12:17

Hi! I've tried different browsers and a different device, and I experienced the same issue. But I wasn't checking the box to receive the email replies. The issue was solved once I checked that.


28.10.2024 um 08:43

hmmm that's weird, this box is unrelated to the possibility of posting an ID request.
Thanks for your feedback, we're going to investigate.



Alle Zeitangaben sind CEST. Es ist jetzt 11:39


 
Datenschutzerklärung  -  Kontakt