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6 posts

Forum Posting Issue (blank page)

22/10/2024 a las 14:15

Hi!
I'm having trouble posting on the forum regarding font identification. After I click "Submit," the page turns blank, and my post does not get published.

Could you please assist me with this issue? Thank you for your help!

Editado el 22/10/2024 a las 14:48 por marty666


22/10/2024 a las 14:44

Hi,
Does your browser have any add-on installed?
Please try to reproduce the issue in a private window (CTRL+Shift+P on Firefox, CTRL+Shift+N on Chrome/Edge) with no enabled add-on.

Editado 2 veces. Última edición el 22/10/2024 a las 14:45 por marty666


22/10/2024 a las 16:13

Thank you for the suggestion. I tried reproducing the issue in a private window without any add-ons enabled, but unfortunately, the problem persists. After clicking "Submit," the page still turns blank, and the post doesn't get published.


23/10/2024 a las 09:35

That's weird.
Could you please try with another browser?

If it still doesn't work, it might be related to something deeper (like your antivirus, firewall,...)


26/10/2024 a las 12:17

Hi! I've tried different browsers and a different device, and I experienced the same issue. But I wasn't checking the box to receive the email replies. The issue was solved once I checked that.


28/10/2024 a las 08:43

hmmm that's weird, this box is unrelated to the possibility of posting an ID request.
Thanks for your feedback, we're going to investigate.



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