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11 posts

Can't log into main account

19.12.2024 um 02:49

Hey everyone. This is Soul here, aka jsr_Phones or Travis Foster. I am the author of two fonts: Lilian and Caja, and have wanted to upload more fonts, but I haven't been able to log back into my account for the life of me. I keep saying that I lost my password. Then using the username and password supplied, it keeps telling me "username doesn't match with this password." I'm at a loss. Is anyone able to help me? (This is a different account I registered years earlier.)

Bearbeitet am 19.12.2024 um 02:54 von SoulBlayzR


19.12.2024 um 09:34

There's that useful feature that says "lost password - Enter your username or your email below, and a new password will be sent to you."
You should use it.


19.12.2024 um 14:45

SoulBlayzR sagte  
I keep saying that I lost my password. Then using the username and password supplied, it keeps telling me "username doesn't match with this password."

I already tried that.


19.12.2024 um 15:51

and?


19.12.2024 um 16:07

SoulBlayzR sagte  
it keeps telling me "username doesn't match with this password."

It will not let me log in.

Bearbeitet am 19.12.2024 um 16:08 von SoulBlayzR


19.12.2024 um 16:39

I shouldn't have to, but it seems like pulling teeth is necessary...
Did you receive an email?


19.12.2024 um 16:48

Let me describe exactly what is happening. I am attempting to sign in using my credentials, and the website is saying that they're wrong. I click on the "forgot password" link. I enter my email address and submit, and I then get an email telling me my new credentials that I should use. However, trying to use those credentials doesn't work either. This happens every time I go to log in. I'm genuinely at a loss. [credentials removed.]

Bearbeitet 2 mal. Zuletzt bearbeitet am 19.12.2024 um 17:12 von SoulBlayzR


19.12.2024 um 17:11

You can remove your email address, i forwarded your problem to the people in charge.
Thanks for clearly explaining your problem

Bearbeitet am 19.12.2024 um 17:11 von marty666


19.12.2024 um 17:12

You're welcome.


19.12.2024 um 19:26

...turns out that I used an uppercase I and not a lowercase L. That certainly makes things harder, doesn't it?


20.12.2024 um 11:05

lol of course it does. Welcome back!

Bearbeitet am 20.12.2024 um 11:06 von marty666



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